At CRUZIAL, we strive to ensure that your orders are processed, fulfilled, and shipped in a timely manner. Below you’ll find the details regarding shipping times, costs, and regions we service. Our fulfillment partner, Printful, handles the production and shipping of all items.

 

Order Processing Time

 

All orders are custom-made and processed within 2-7 business days. After your order is fulfilled, it will be shipped out. You will receive an email with tracking information as soon as your order is dispatched.

 

Shipping Times

 

Shipping times vary depending on your location. Here’s a general guide:

 

• United States: 3-7 business days

• Europe: 3-10 business days

• International: 10-20 business days

 

Please note that these are estimated shipping times, and some delays may occur due to customs or unforeseen circumstances.

 

Shipping Costs

 

Shipping costs are calculated at checkout based on the destination and the shipping method selected. You will see the total shipping cost before completing your purchase.

 

Tracking Information

 

All orders come with a tracking number, which will be emailed to you once your order is shipped. You can use this to track your order’s progress.

 

Customs, Duties, and Taxes

 

Your order may be subject to customs fees, duties, or taxes upon arrival in your country. These fees are the responsibility of the customer and are not included in the price of the product or shipping costs. We recommend checking with your local customs office for more information.

 

Shipping Regions

 

We currently ship worldwide. However, please note that some countries may have shipping restrictions or delays due to customs regulations. If your region is excluded from our shipping list, you will be notified during checkout.

 

Delays

 

While we aim to deliver within the estimated timeframes, there can be delays due to customs processing, postal service issues, or high demand periods. Unfortunately, these delays are beyond our control, but we’ll do our best to keep you updated.

 

Lost or Stolen Packages

 

Once your order is shipped, it is in the hands of the carrier. If your package is lost, damaged, or marked as delivered but you haven’t received it, please contact the shipping carrier directly. If you need further assistance, reach out to us at cruzialwear@gmail.com, and we will do our best to assist you.

 

If you have any further questions regarding shipping, feel free to contact us. We’re happy to help!